Operations software for short-term rentals.
SmartHost brings bookings, guest messaging, and day-to-day coordination into one place — built around how rental operations actually run.
What SmartHost does
SmartHost is the most intelligent operations software for day-to-day, short-term rental property management — keeping a single source of truth for bookings, handling guest messaging with real understanding of your properties, and coordinating the on-the-ground team.
One real-time booking calendar
Airbnb reservations sync automatically; direct, WhatsApp, and word-of-mouth bookings are entered alongside them — so there's a single place to see what's actually happening across a portfolio, instead of cross-checking Airbnb, spreadsheets, and memory.
Guest messaging that understands your business
SmartHost understands your properties, your guests, and how you like things handled — so replies to routine questions, check-in details, and pricing within a set range are ready almost instantly. Nothing goes out to a guest until a person reviews and sends it.
Rolling contracts and renewals
Longer-stay guests get a proactive renewal cycle — a check-in message ahead of time, a payment reminder, and a clear human checkpoint before any renewal is confirmed. Payments are always verified by a person, never assumed from a screenshot.
Coordinated with the team on the ground
Check-in and check-out details, maintenance reports, and viewing requests are routed to the right on-the-ground manager automatically, as WhatsApp messages — no separate app or login required for field staff.
Gets smarter with every conversation
SmartHost learns from past guest messages and conversations over time, building an ongoing understanding of your properties and how things are typically handled — so replies get more accurate the more it's used, instead of starting from scratch each time.
Everyday financial tracking
Petty cash and owner statements are tracked in the same place as bookings and guests, so day-to-day running costs don't live in a separate spreadsheet.
Replies that sound like you
SmartHost learns your own tone and style — warm, formal, playful, whatever actually fits how your team talks to guests — and drafts replies to match it, instead of generic, corporate-sounding language. Every draft is reviewed by a person before anything is sent.
Contact
Questions about SmartHost
Reach us at hello@smarthost-pro.com